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Table 1 Baseline provider characteristics

From: Expanding access to addictions care: Implementation of a 24-hour healthcare provider support line in British Columbia, Canada

Call Characteristics

total calls = 1279

N (%)*

Missing Data

Unique callers

631 (49.3)

9

Provider type

 

9

Physician

Nurse Practitioner

Registered Nurses

Pharmacists

Other (i.e. midwives, social workers, care navigators)

865 (67.6)

162 (12.7)

113 (8.8)

106 (8.3)

24 (1.9)

 

Geographic location

 

321

Vancouver Coastal Health Authority

Fraser Health Authority

Vancouver Island Health Authority

Interior Health Authority

Northern Health Authority

Providence Health Authority

First Nations Health Authority

143 (11.2)

302 (23.6)

250 (19.5)

158 (12.4)

66 (5.2)

30 (2.3)

9 (0.7)

 

Provider clinical setting

 

342

Community-based care

Emergency department

Inpatient care

Other/Unspecified

290 (22.7)

255 (19.9)

271 (21.2)

121 (9.5)

 

Substance use area of focus**

 

Opioids

Alcohol

Benzodiazepines

Stimulants

Polysubstance use

Other/Unspecified

417 (59.6)

53 (7.6)

13 (1.9)

13 (1.9)

98 (14.0)

106 (15.1)

 
  1. *percentages may not add to 100% to due missing data
  2. **substance use data was collected for the first 700 encounters of the line