Table 2 Provider survey results
Caller Satisfaction total calls = 258 | N (%) |
|---|---|
Overall satisfaction with the addictions consult service | |
Extremely satisfied Very satisfied Somewhat satisfied Unsatisfied | 81 (31.4) 130 (50.4) 43 (16.7) 4 (1.5) |
Consult improved patient care | 169 (65.5) |
Consult expedited treatment | 57 (22.1) |
Consult avoided referral to specialist or emergency dept. | 24 (10.4) |
New prescription initiated | 150 (58.1) |
Prescription modified | 44 (17.0) |